At tbajee, we believe gambling should always be fun — a form of entertainment, not a way to solve financial problems or escape from stress. Responsible gaming is not just a policy for us; it's a genuine commitment to every player on our platform. We've built real tools, set real limits, and trained real people to help you stay in control of your gaming experience.
Your Wellbeing Matters
tbajee is committed to providing a safe, fair, and responsible gaming environment for every player in Bangladesh and beyond.
Responsible gaming means approaching gambling as a form of entertainment — something you do for fun, with money you can afford to spend, within time limits you've set for yourself. It means understanding that the house always has an edge, that losses are part of the game, and that chasing losses is never a good strategy.
At tbajee, responsible gaming is built into the platform from the ground up. We don't just add a few links to a help page and call it done. We actively monitor player behaviour, provide practical tools to help you manage your activity, and make it easy to get help if you need it — without judgment, without hassle.
Whether you're a casual player who enjoys a few spins on the weekend or someone who bets more regularly, the responsible gaming tools at tbajee are available to everyone — and we encourage every player to use them.
Gambling at tbajee should always feel like a choice, not a compulsion. If it ever starts to feel like the latter, our tools and support team are here to help you reset.
Entertainment First
Treat every session as fun, not a financial plan.
Budget Awareness
Only play with money you can afford to lose.
Time Management
Set session limits and take regular breaks.
Know When to Stop
Walking away is always a valid and smart choice.
These tools are built into your tbajee account and available to use at any time — no waiting, no questions asked.
Set a daily, weekly, or monthly cap on how much you can deposit into your tbajee account. Once your limit is reached, no further deposits are accepted until the period resets. Increases to limits take effect after a 24-hour cooling period — decreases apply immediately.
Define the maximum amount you're comfortable losing over a set period. tbajee will automatically stop your play once you hit that threshold. This is one of the most effective tools for keeping gambling within a budget you've decided on in advance, when your head is clear.
Set a maximum session duration so tbajee automatically reminds you — or logs you out — when you've been playing for a set amount of time. It's easy to lose track of time when you're in the middle of a game, and this tool makes sure that doesn't happen without your awareness.
Enable regular pop-up reminders that show you how long you've been playing and how much you've won or lost in the current session. These reality checks are a simple but powerful way to stay grounded and make conscious decisions about whether to continue or take a break.
Take a short break from tbajee without fully closing your account. You can set a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you won't be able to log in or place bets. It's a useful option when you feel like you need a pause but aren't ready for a longer break.
If you feel that gambling is becoming a problem, you can self-exclude from tbajee for a minimum of 6 months or permanently. During self-exclusion, your account is fully suspended and you will not receive any marketing communications. This is a serious tool and tbajee takes it seriously.
All responsible gaming tools at tbajee are accessible directly from your account settings. You don't need to contact support to set limits — you can do it yourself in a few taps, any time you want.
Head to the tbajee login page and sign in with your registered email and password. If you don't have an account yet, registration takes less than two minutes.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu. This is where all your personal preferences and limits are managed.
Find the "Responsible Gaming" section within your account settings. Here you'll see all available tools — deposit limits, loss limits, session timers, reality checks, cooling-off, and self-exclusion.
Choose the tools you want to activate, enter your preferred limits, and confirm. Most limits take effect immediately. If you need help at any step, our support team is available 24/7 via live chat.
Problem gambling can develop gradually. Knowing the warning signs early gives you the best chance to address it before it becomes a serious issue. Ask yourself these questions honestly.
If you answered yes to any of the above, please use tbajee's responsible gaming tools or contact our support team. Getting help early is always the right move.
Take a moment to reflect on these questions. There are no right or wrong answers — just honest ones.
This self-check is not a clinical assessment. If you have concerns about your gambling habits, please reach out to the tbajee support team or a professional counselling service for proper guidance.
Beyond the tools you control yourself, tbajee has platform-level protections running in the background at all times.
tbajee verifies the age of every player during registration. No one under 18 is permitted to open an account or place bets on the platform. This is non-negotiable.
Mandatorytbajee's platform monitors player activity patterns for signs of problem gambling. If unusual behaviour is detected, our team may reach out proactively to check in with you.
AutomatedYou can opt out of all promotional communications from tbajee at any time. Players who are self-excluded are automatically removed from all marketing lists immediately.
Player ControlledOur support team is trained to handle responsible gaming conversations with care and without judgment. Reach us any time via live chat or email — we're here to help, not to judge.
24/7 AvailableResponsible gaming at tbajee is guided by a set of core principles that shape every decision we make about how the platform operates. These aren't aspirational statements — they're the actual standards we hold ourselves to.
We believe that a sustainable, trustworthy gaming platform is one that genuinely cares about its players' wellbeing. A player who gambles responsibly and enjoys the experience is far more valuable to tbajee than one who is harmed by it. That's not just ethics — it's good sense.
At tbajee, we measure our success not just by the games we offer, but by the wellbeing of the players who play them. Responsible gaming is central to everything we do.
Player Autonomy
We respect your right to make your own choices, and we give you the tools to make those choices in an informed, controlled way.
Transparency
We are honest about the odds, the risks, and the nature of gambling. We don't use misleading promotions or create false expectations about winning.
Proactive Care
We don't wait for players to ask for help. tbajee actively monitors for signs of problem gambling and reaches out when we see patterns that concern us.
No Judgment
Asking for help or setting limits is a sign of strength, not weakness. tbajee's team treats every responsible gaming conversation with respect and confidentiality.
If you're concerned about your gambling or someone else's, don't wait. Reach out to the tbajee support team or contact us to activate any of the responsible gaming tools on your account.
The fastest way to reach the tbajee team. Our live chat is available 24 hours a day, 7 days a week. A trained support agent can help you set limits, activate self-exclusion, or just talk through your concerns.
Available 24/7Prefer to write? Send your responsible gaming request or concern to [email protected]. We respond to all responsible gaming emails as a priority and treat every message with full confidentiality.
Priority ResponseOur FAQ page includes a dedicated section on responsible gaming tools, how to set limits, and what to do if you're concerned about your gambling habits. It's a good first stop for quick answers.
Self-Servicetbajee's responsible gaming support is available to all players at no cost. There is no penalty for using these tools — in fact, we actively encourage every player to set at least one limit on their account. It takes less than a minute and makes a real difference.